Contact the Editorial Desk
This page explains what this independent review site covers, what it cannot address, and how readers and partners can reach the editorial desk.
More on the sponsored brokerScope of This Document
This contact page concerns the editorial work of ftmabrokerae.com, an independent review resource covering the broker FXTM for readers in the United Arab Emirates. The site publishes editorial assessments, factual summaries and commentary. It does not operate as a broker, does not hold itself out as affiliated with FXTM, and does not provide financial services, trading accounts, deposit facilities or investment advice.
The desk can respond to editorial matters only. Any request that concerns a trading account, client funds, verification procedures or the conduct of the broker falls outside the scope of this site and should be directed to the broker's own support channels instead. Keeping this boundary clear protects both readers and the independence of the editorial work.
The sections below set out how to reach the desk for different purposes, which languages the editors read, and what kind of reply you can reasonably expect.
What the Editors Can Answer
The editors respond to questions about the published content itself: how a review was compiled, which public materials were consulted, how a particular statement should be read, or why a given topic was included or left out. Requests for clarification of an article, queries about the methodology behind an assessment, and general comments on the editorial approach are all welcome.
Readers may also write with suggestions for topics they believe deserve coverage, provided the suggestion relates to the broker under review and not to personal account matters. The desk reads such suggestions and considers them in editorial planning, though it cannot commit to publishing on any particular subject.
All correspondence should be sent through the contact form on this site. The desk does not publish a direct postal address, telephone number or email address, and any message received through other routes may not be reviewed.
Languages Read by the Desk
The editorial desk works in English and Arabic and can review correspondence in either language. Materials submitted for consideration in one of these two languages will be read in the original, and replies are normally given in the language in which the enquiry was made.
Correspondence in other languages may be understood in general terms but cannot be guaranteed a substantive reply. Where a correction or a press request concerns a document written in a third language, the sender is asked to include a short English or Arabic summary so that the desk can assess the matter promptly.
Readers in the United Arab Emirates are welcome to write in either working language without needing to translate their message first.
Press and Partnership Enquiries
Journalists, researchers and publishers who wish to cite or discuss the site's editorial work may contact the desk through the contact form on this site. Please describe the publication, the purpose of the enquiry and the deadline, if any. The desk will confirm whether it can contribute and will set out any conditions for the use of its material.
Partnership proposals are read with interest but are assessed strictly against editorial independence. Any arrangement that would require the desk to soften, omit or adjust a factual finding will be declined. Sponsored content, paid placement and similar commercial propositions are not accepted, and the desk does not enter into agreements that could compromise the separation between review work and commercial interest.
The desk does not offer endorsement of any product or service and does not act as a reference for third parties.
Factual Corrections
If you believe a statement published on this site is factually wrong, please submit a correction through the contact form on this site. Include the page or article concerned, the precise passage at issue, and the evidence you rely on. Publicly available source material, official documents or dated records are the most useful forms of support.
Each submission is checked against the sources available to the editors at the time of publication and against any material supplied afterwards. Where a correction is warranted, the article is amended and a note of the change is added so that readers can see what was altered and when. Where the editors conclude that the original statement stands, the sender is informed of that conclusion and the reasoning behind it.
The desk does not remove accurate content on request and does not amend articles to reflect personal experience or opinion.
Account Matters and Response Times
Questions about opening an account, deposits, withdrawals, identity verification, trading conditions in practice or the handling of a client relationship must go to the broker's own support service. This site has no access to client records, cannot view an account and cannot intervene in any matter between a reader and the broker. Any such message sent here will be redirected without substantive reply.
The desk aims to acknowledge editorial enquiries within a reasonable period and to give a substantive answer where one is possible. Correction requests are prioritised, particularly where a published statement may be inaccurate. Press enquiries are handled according to the stated deadline where the desk is able to assist.
Response times vary with the volume of correspondence and the complexity of the matter. Messages that fall outside the desk's scope, or that are submitted without the information needed to assess them, may receive only a brief reply or no reply at all.
